PRIVACY POLICY

Company: Ancient Wisdom Marketing Limited (Company No. 04108870)
Trading Name: AW Dropship
Effective date: 08 July 2025

Updated on: 26 February 2026

This Privacy Policy explains how Ancient Wisdom Marketing Limited (Company No. 04108870) (“we”, “us”, “our”) collects, uses and protects personal data when you access or use https://www.aw-dropship.com (the “Service”).

Ancient Wisdom Marketing Limited operates as a UK-based wholesale supplier and dropshipping fulfilment partner, supporting independent retailers and marketplace sellers.

We are committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Ancient Wisdom Marketing Limited
Affinity Park, Europa Drive
Sheffield, S9 1XT
United Kingdom

Email: support@aw-dropship.com
Telephone: +44 (0)1142 729 165

We are registered with the Information Commissioner’s Office (ICO).

2. Personal Data We Collect

Depending on how you use our Service, we may process:

Account & Trade Information

Name
Business name
Email address
Telephone number
Billing address

Order & Fulfilment Data

This information may be provided to us by registered trade customers when they place orders to be delivered directly to their own customers using our dropshipping fulfilment service.

Customer name
Delivery address
Contact details
Order and transaction information

Technical & Usage Data

IP address
Browser type
Device information
Access times
Website interaction data

We do not intentionally collect special category personal data in connection with our commercial operations.

3. How We Collect Personal Data

We collect personal data:

When you register for an account
When you place or manage orders
When sellers transmit order data to us via API integrations
When you contact us
Through website analytics tools

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity – to fulfil orders and provide dropshipping services
Legal obligation – to comply with tax, accounting and regulatory requirements
Legitimate interests – to operate, secure and improve our services

5. How We Use Personal Data

We use personal data to:

Provide wholesale and dropshipping fulfilment services
Process and dispatch customer orders
Manage trade accounts
Communicate service updates
Maintain platform security
Comply with legal obligations
Prevent fraud and misuse

6. Data Sharing & Third-Party Processors
Where we process delivery details on behalf of our trade customers for the purpose of dispatching orders to their customers, we process this information strictly for fulfilment purposes and share it only with authorised logistics providers necessary to complete the delivery.

We may share personal data with trusted third-party service providers who assist in operating our business, including:

Cloud hosting providers
E-commerce platform integrations
Marketplace connectivity services
Payment processors
Logistics and courier partners
Professional advisers

All third-party processors are required to implement appropriate technical and organisational safeguards and process personal data only under our instructions.

We do not sell personal data.

7. International Transfers

Where personal data is transferred outside the UK, appropriate safeguards are implemented in accordance with UK GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary to:

Fulfil contractual obligations
Meet legal and accounting requirements
Resolve disputes

Where data is no longer required, it is securely deleted or anonymised.

9. Data Subject Rights

Under UK GDPR, individuals have the right to:

Request access to personal data
Request correction of inaccurate data
Request erasure (where applicable)
Request restriction of processing
Object to processing
Request data portability

Requests can be made by contacting us using the details above.

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Security Measures

We implement appropriate technical and organisational measures to protect personal data, including: